Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Custom Output ("we," "us," or "our"), the operator of NightSkyMemory (nightskymemory.com), collects, uses, and protects your information when you use our website and services.

Who we are

NightSkyMemory is a brand operated by Custom Output, a sole proprietorship based in Rhode Island, United States. For any privacy questions, contact us at contact@nightskymemory.com[mailing address, if you choose to list one].

Information we collect

Information you provide

• Star map details: the date, time, place, names, and personal message you enter to create your star map.
• Contact details: your name and email address when you save a design, contact us, or place an order.
• Order and shipping details: if you order a print, the shipping address and order information needed to fulfill it.
• Payment information: processed by our payment provider (Stripe). We do not store your full card number on our servers.

Information collected automatically

• Usage and device data: pages visited, approximate location, browser and device type, and similar analytics data.
• Cookies and similar technologies: used for analytics and advertising measurement (see "Cookies" below).

How we use your information

• To create, deliver, and (for prints) fulfill your star map and personalized card.
• To process payments and send order confirmations and delivery emails/texts.
• To respond to your messages and provide customer support.
• To measure and improve our website and advertising.
• To prevent fraud and comply with legal obligations.

Service providers we share data with

We share limited information with trusted third parties only as needed to operate the service. Each has its own privacy policy:

• Stripe — payment processing.
• Supabase — database and backend hosting for your saved designs, leads, and messages.
• Resend — sending transactional emails (order, card delivery, and contact replies).
• Google Analytics (GA4) — website usage analytics.
• Google Ads & Meta (Facebook) advertising pixels — measuring ad performance and reaching potential customers.
• Vercel — website hosting.
• Print fulfillment partner ([name once selected — Printful/Printify/Gelato]) — printing and shipping physical orders.
• [SMS provider once added — e.g. Twilio] — text delivery of your card, if applicable.

We do not sell your personal information for money. Some advertising cookies may constitute a "sale" or "sharing" under certain U.S. state laws; see your rights below.

Cookies

We use cookies and similar technologies for essential site function, analytics (GA4), and advertising measurement (Google/Meta). You can control cookies through your browser settings. [If you add a cookie-consent banner for EU/UK traffic, describe it here.]

Data retention

We keep your information for as long as needed to provide the service, fulfill orders, comply with legal and tax obligations, and resolve disputes. You may request deletion as described below.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain advertising-related sharing. To make a request, email contact@nightskymemory.com. We will respond as required by applicable law.

• California (CCPA/CPRA): rights to know, delete, correct, and opt out of "sale"/"sharing" of personal information.
• EU/UK (GDPR): rights of access, rectification, erasure, restriction, portability, and objection. [If you market to or serve EU/UK customers, additional disclosures and a lawful basis are required — get this reviewed.]

Children's privacy

Our service is intended for adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will delete it.

Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest version, and material changes will be posted on this page.

Contact

Questions about this policy or your data? Email contact@nightskymemory.com.